Privacy Policy
Last updated: June 2026
Notting Hill Driving School (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store and safeguard your information when you use our website at www.nottinghilldrivingschool.com, submit a booking or contact form, or contact us about driving lessons.
Please read this Privacy Policy carefully. If you have any questions, please contact us using the details at the end of this page.
1. Who We Are
Trading name: Notting Hill Driving School
Established: 1994
Location: Notting Hill and West London
Phone: 07956 158398
Email: info@nottinghilldrivingschool.com
Website: www.nottinghilldrivingschool.com
We are a sole trader / small business and act as the Data Controller for the personal information we hold about you.
2. What Information We Collect
We may collect personal information that you provide directly to us when you contact us, complete a website form, or enquire about driving lessons.
This may include:
- Your full name
- Your phone number
- Your email address
- Your preferred lesson date and time
- Your preferred pick-up area or postcode
- Your lesson type or driving experience level
- Any message or additional details you choose to provide
- Any relevant information you share with us about your enquiry, lesson requirements, availability or test date
We may also collect limited technical information when you use our website, such as:
- Pages visited
- Browser type
- Device type
- IP address
- Basic website usage data through cookies or analytics tools, where enabled
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and contact form messages
- Respond to booking requests submitted through our website
- Arrange, manage and confirm driving lessons
- Contact you about availability, lesson options, pick-up arrangements and booking details
- Send lesson-related communications or follow-up messages
- Improve our website, services and customer experience
- Protect the security and proper operation of our website
- Comply with legal, accounting or regulatory obligations where required
We do not use your personal information for unsolicited marketing. We will only contact you in connection with your enquiry, booking request, lessons, or services you have asked us about.
4. Legal Basis for Processing Your Information
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing your personal information:
Contract
Where we need to use your information to respond to a booking request, arrange lessons, manage lesson details, or provide services you have requested.
Legitimate interests
Where we need to manage our business communications, respond to enquiries, improve our services, maintain website security, and keep appropriate business records.
Legal obligation
Where we are required to keep or share information to comply with the law, tax, accounting, regulatory or legal requirements.
Consent
Where we use optional cookies or analytics tools that require your permission. You can manage your cookie preferences through our cookie banner or your browser settings.
5. Website Forms
Our website includes booking and contact forms. When you submit a form, the information you provide is used so that we can respond to your enquiry, contact you about lessons, confirm availability, and provide the information or service you have requested.
Form submissions may be sent to our business email address and may also be stored securely within our website or email system for enquiry management and record-keeping purposes.
By submitting a form, you agree that we may contact you using the details you have provided in relation to your enquiry.
6. How We Store and Protect Your Information
We take appropriate technical and organisational measures to protect your personal information against accidental loss, unauthorised access, disclosure, alteration or misuse.
Your information may be stored in:
- Our website administration system
- Our email account
- Website form records
- Secure hosting systems
- Business records used to manage enquiries and lessons
We only keep your information for as long as necessary for the purposes described in this Privacy Policy.
Booking and contact enquiry records are typically kept for up to 2 years after your last enquiry or lesson, unless we need to keep certain information for longer to comply with legal, accounting, tax, insurance or dispute-related obligations.
7. Sharing Your Information
We do not sell, rent or trade your personal information.
We may share your information only where necessary, including:
- Where you have given your consent
- Where it is required by law or a regulatory authority
- Where it is necessary to protect our legal rights
- With trusted service providers who help us operate our website, email, hosting, security, analytics, forms, backups or cookie consent tools
Any third-party service providers we use should only process your information where necessary to provide their services to us and should handle your information securely.
8. Cookies
Our website may use cookies and similar technologies. Cookies are small text files placed on your device to help the website function, improve performance, and understand how visitors use the site.
We may use:
Essential cookies
These are required for the website to work properly, such as security, form functionality, cookie preference storage or basic website operation.
Analytics cookies
These help us understand how visitors use the website, such as which pages are visited and how the website performs. These cookies will only be used where enabled and where consent is required.
Security or performance cookies
These may help protect the website, improve loading speed, reduce spam, or maintain reliable website performance.
You can control cookies through our cookie banner, where available, or through your browser settings. Disabling certain cookies may affect how the website works.
9. Your Rights
Under UK GDPR, you have rights regarding your personal information. These may include the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data where applicable
- Object to or restrict how we process your data
- Request a copy of your data in a portable format
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below. We will respond as soon as possible and normally within 30 days.
10. Third-Party Links
Our website may contain links to third-party websites, such as external resources, review platforms or other useful links.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend that you read their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or business practices.
The most current version will always be available on our website. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Notting Hill Driving School
Phone: 07956 158398
Email: info@nottinghilldrivingschool.com
Website: www.nottinghilldrivingschool.com
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Phone: 0303 123 1113